Cognosante is committed to delivering the highest quality products and services for our customers. We have earned industry-leading and globally recognized certifications that demonstrate our repeatable, documented and successful systems and processes.

CMMI Level III Rated

Cognosante’s Operations Group and Conflict of Interest Assessment and Mitigation process have been appraised at a Level 3 (Defined) Maturity of the Capability Maturity Model Integration Institute’s CMMI for Services Model. CMMI is an industry-recognized process improvement approach used by organization’s worldwide to help them achieve product and process improvements.


Proven Quality

Cognosante is industry and globally recognized for quality in its services and business processes, winning customer satisfaction, and earning customer trust.

ISO 9001:2008 Certified

Cognosante’s Healthcare Communications Services (HCS) division has a comprehensive and fully-implemented Quality Management System (QMS) that is certified by the International Organization for Standardization (ISO 9001:2008) standard. Our certification is based on ISO’s strict quality management principles including:
  • Customer-centric focus 
  • Leadership 
  • Employee involvement 
  • Process approach to completion of the work 
  • Systematic approach to management 
  • Fact-based decision making 
  • Mutually beneficial supplier relationships 
  • Continual improvement 
Validating Cognosante’s ability to monitor and continually improve customer satisfaction and key business processes, our ISO 9001:2008 certification is evidence of our ongoing commitment to quality and superior customer service.