Help Desk

Providing responsive support is our number one priority.  Below please find information on ways to access our Help Desk.

1. Telephone

  • Ext. 5940 from any corporate telephone
  • (480) 423-8184 local Ext. 5940
  • (800) 726-9593 toll free Ext. 5940

2. NPI Customer Support

  • (800) 465-3203
  • Hours of Operation are 7:30 a.m. to 5:30 p.m. PST

3. E-mail helpdesk@cognosante.com

  • When submitting an email request please provide the following information:
    • Subject: Brief problem description
    • Body: Detailed problem description including: location of the problem, number of people affected, severity of problem, and contact information.